Trellis Social Enterprise, Author at Trellis Powering global collective impact with modern fundraising Thu, 30 May 2024 23:02:39 +0000 en-CA hourly 1 https://wordpress.org/?v=6.7.1 https://trellis.org/wp-content/uploads/2020/09/cropped-trellis_site_icon-32x32.png Trellis Social Enterprise, Author at Trellis 32 32 The Power of Quarterly Raffles for Charities https://trellis.org/blog/expert-knowledge/quarterly-raffles/ Thu, 30 May 2024 23:02:39 +0000 https://trellis.org/?p=7267 In the realm of charitable fundraising, quarterly raffles have emerged as a strategic game-changer. Beyond the thrill of winning prizes, these events offer a host of benefits that can significantly...

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In the realm of charitable fundraising, quarterly raffles have emerged as a strategic game-changer. Beyond the thrill of winning prizes, these events offer a host of benefits that can significantly contribute to a charity’s growth and success. In this blog, we will explore the advantages of quarterly raffles, focusing on building market awareness, identifying potential high-value donors, and maintaining consistent engagement without inducing donor fatigue.

Building Market Awareness 

Building awareness is fundamental to successful fundraising, and quarterly raffles serve as a powerful tool in achieving this goal. By strategically promoting these events through social media, email newsletters, and community partnerships, charities can effectively raise their profile in the market. 

Quarterly raffles provide a regular touchpoint to showcase your charity’s mission and impact. Through engaging and shareable content, you can not only promote the raffle itself but also tell compelling stories about the work your organization is doing. This storytelling approach resonates with audiences, fostering a deeper connection and making your charity more memorable in the minds of potential donors.

Identifying High-Potential Donors 

A hidden gem within quarterly raffles is the ability to identify high-value donors within your supporter base. When individuals participate by donating alongside their raffle ticket purchases, they express a commitment to your cause. By analyzing the data collected during these transactions, charities can identify patterns and behaviors that may indicate a higher likelihood of ongoing support, and potentially becoming long term donors for your organization.

This valuable information can be used to segment donors based on their level of engagement, allowing charities to tailor their communication and nurture strategies for each group. This personalized approach is key to building lasting relationships with high-potential donors who are likely to contribute significantly to the organization’s success.

Consistency Without Donor Fatigue 

The frequency of fundraising events is a delicate balance that charities must strike. Too few events may result in missed opportunities, while too many can lead to donor fatigue. Quarterly raffles offer a middle ground, providing a consistent presence without overwhelming your audience.

The beauty of a quarterly schedule lies in its predictability. Donors can anticipate and look forward to these events, creating a sense of excitement and engagement. By optimizing content to communicate the unique aspects of each raffle, charities can ensure that participants remain interested and motivated to contribute, avoiding the risk of boredom or apathy.

To maintain this delicate balance, it’s crucial to tailor your communication strategy to each raffle. This not only keeps the narrative fresh but also reinforces the idea that each raffle contributes to a larger, ongoing mission.

Quarterly raffles are a strategic powerhouse for charities, offering a trifecta of benefits – building market awareness, identifying high-potential donors, and maintaining consistent engagement without inducing donor fatigue. The quarterly rhythm provides a structured yet dynamic approach to donor engagement, ensuring that your charity remains at the forefront of supporters’ minds. Embrace the transformative potential of quarterly raffles, and watch as your charity not only raises funds but also builds lasting connections and awareness in the communities it serves.

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The Event Planning Timeline: A Quick Guide for Nonprofits https://trellis.org/blog/expert-knowledge/nonprofit-event-planning-timeline/ Thu, 23 May 2024 22:41:28 +0000 https://trellis.org/?p=7265 If you’ve ever hosted a nonprofit event, you know that the process is complicated, requiring you to start planning well in advance of the actual event day. And even after...

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If you’ve ever hosted a nonprofit event, you know that the process is complicated, requiring you to start planning well in advance of the actual event day. And even after your event has ended, you still have work to do, such as sending out thank you notes to attendees. It can be difficult to keep track of all the tasks you need to complete, especially when those tasks should be finished.

That’s where this guide comes in—here, we’ll cover the timeline to successful nonprofit event planning, so you know what to do and exactly when to do it. With this timeline, you won’t have to worry about missing deadlines, empowering you to event plan with confidence. Let’s begin!

A Year Before Event Day

Give yourself plenty of time to plan your event by starting the process a year or more before the event date. At this point, you’ll lay the groundwork for your event by completing big-picture tasks, including:

  • Forming an event planning team. Decide which individuals should be a part of your team and their unique responsibilities. For instance, you may designate one individual to serve as your event’s marketing director and assemble a marketing committee. Then, you can ask this sub-team to create and execute a strategic plan to promote your event to your target audience.
  • Establishing event purpose and goals. At this point, you’ll decide on your event’s purpose, which may be fundraising, advocacy, showing appreciation, or community engagement, and set relevant goals. For example, if you’re hosting a fundraising event, your goal might be to raise $100,000 in donations.
  • Researching event dates and venues. Determine the best possible dates for your event and which venue would be well-suited for it. To maximize attendance, your event should fall on a day with no special significance and no other events scheduled. You’ll also decide if your event is in-person, hybrid, or virtual, and outline a few appropriate venues if it is in-person or hybrid.

Additionally, you should have a general idea of the budget for this event. If you’d like additional funding, contact sponsors and major donors and ask if they’d be willing to contribute financially to your nonprofit event.

To ensure that your big-picture planning efforts are the best they can be, don’t hesitate to study additional resources, such as Elevate’s recommended fundraising books, which will help you discover new insights and strategies for any fundraising event.

Six Months Before Event Day

At this point, important details need to be finalized, such as your event date, venue, theme, and branding, allowing your team to move on to the finer points of event planning. This includes:

  • Obtaining necessary permits, licenses, and insurance
  • Securing sponsorship agreements and major gifts
  • Creating your event marketing strategy
  • Booking vendors and suppliers

This is also a great time to look into the tech tools you need to make your event a success. Pick tools that integrate with your existing solutions and one another for a smooth experience. For instance, if you’re using Blackbaud Raiser’s Edge NXT (RE NXT) as your nonprofit’s CRM and need a fully integrated fundraising solution, you can implement Trellis’s fundraising platform. Read more about it here!

Three Months Before Event Day

This is where you get into the nitty-gritty, locking down all the smaller details in time for your event. These include:

  • Event program and agenda
  • Speakers, presenters, and entertainment
  • Event materials and collateral, including signage
  • Event registration and ticketing

At this point, you should begin promoting your event to your target audience. This means creating an event webpage on your nonprofit’s website, making social media posts about the event, and spotlighting it in email newsletters. Include the link to register for your event so supporters can easily purchase their tickets.

A Week Before Event Day

The days just before event day should be dedicated to ensuring that everything runs smoothly on event day. To do that, you should:

  • Confirm all event logistics and arrangements
  • Finalize your attendee list and seating arrangements
  • Review staff and volunteer event schedules
  • Review emergency and contingency plans

You can also take this time to make one last marketing push to capture as many attendees as possible. For instance, if you wish to target existing supporters who haven’t registered for your event, you may use SMS or text message marketing to reach them. Mogli recommends sending texts to remind supporters about your event and encourage them to register, such as by messaging, “You’re invited to our Valentine’s-themed gala to end child hunger! Accept your invite by clicking the following link. We’re excited to see you there!”

Event Day

Start your big event day by setting up your event venue and signage. Then, double-check all equipment and technology to ensure they’re functioning properly. For instance, if you’re hosting an auction, ensure your bidding software works as intended.

After setting up, you can begin checking in and welcoming your guests. When the event gets underway, you’ll oversee activities and keep your event on schedule. You’ll also address any issues as they arise—and it’s perfectly normal for your event to hit a few snags!

For instance, if a volunteer fails to show up, you can resolve the issue by asking your other volunteers if they’d be willing to take the shift. You may also create an on-call volunteer list as a contingency plan ahead of time—that way, if there are any no-shows, you know that volunteers are available to take their spots.

Post-Event Day

Your work isn’t over after your event is done. Aside from taking down your setup, you should also take the time to evaluate the performance of your event by:

  • Collecting feedback from attendees, sponsors, and partners. It’s customary to send a thank you message to these groups at the end of an event. Use this opportunity to also send a feedback survey asking what they enjoyed about your event and what could be improved. Note down any popular feedback and assess how you should address them.
  • Measuring event success against objectives and goals. Using reporting and analytics tools, determine whether you met your objectives for your event. If you did, note down any particularly useful strategies that helped you do so. If not, consider what you could have improved to meet your goals.
  • Document important insights or best practices for future events. Take the insights gleaned from the feedback and event metrics and document them for reference when planning future events.

The end of a successful event also presents an opportunity to strengthen relationships with your supporters and convert them into long-term donors who are committed to your cause. If you’d like to build connections beyond sending thank-you notes and requesting feedback, check out our guide to building donor relationships after events.

Planning a nonprofit event is energy and resource-intensive, so give yourself enough time to host a memorable and impactful event that helps power your nonprofit’s mission. With this timeline, you can confidently stay on top of all your event planning tasks, ensuring you’re on track to host a successful event.

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How Georgian Bay General Hospital Foundation Identified New Long-Term Donors from Their Annual Gala https://trellis.org/blog/case-studies/georgian-bay-general-hospital-foundation/ Wed, 15 May 2024 21:31:25 +0000 https://trellis.org/?p=7258 The post How Georgian Bay General Hospital Foundation Identified New Long-Term Donors from Their Annual Gala appeared first on Trellis.

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Have you ever wondered how you can identify new long-term donors amongst all of the attendees coming to your fundraising events? At their Power of Giving Gala Georgian Bay General Hospital Foundation was able to identify new long-term donors from their data and grow their fundraising going forward. 

Back in 2020, the Georgian Bay General Hospital Foundation (GBGH) decided to join together their two signature events into one annual gala, the Power of Giving Gala. At first, it was virtual due to the pandemic but for the last two years, they have run the Power of Giving Gala as a hybrid event. In their most recent September 2023 gala they surpassed their fundraising goal, bringing in over $654,000 for their cause!

GBGH fundraising page screenshot

GBGH had made the switch to Trellis after COVID and right off the bat, their team loved how user-friendly and straightforward Trellis was to use. Victoria Evans, Key Relationships Officer at the GBGH Foundation found that “one of the main features that was extremely beneficial for [their] team and [their] donors was the all-in-one event page”. Victoria mentioned, “In our communications, we could drive all focus to that one URL and from there donors were presented with a number of ways that they could engage”. This one central page for their event created an experience that was easier for donors to participate and give. 

Having multiple different ways for donors to engage was one of the reasons the GBGH Power of Giving gala was so successful. When donors landed on the event page they could bid on silent auction items, buy tickets to the event, donate to their organization or even buy one of their mystery GBay Bags. 

GBGH used the Trellis eCommerce feature to sell their GBay Bags, through this they were able to engage more donors as well as the local businesses that contributed items to the bags.   Donors could purchase one of the limited bags leading up to the event. The content of the mystery items was only revealed when the donors picked up the bags in person a week after the gala. Not only did this tactic give donors one more way to participate, regardless of whether they were attending the gala but it also gave Victoria and the team at GBGH another touchpoint with their donors. When they came to pick up their bags post-event, they were able to thank them face to face and ask what inspired them to purchase.

screenshot of GBay bags for sale on GBGH fundraising page

“The Trellis eCommerce feature was really useful for our team as it allowed us to sell our GBay Bags directly through that event page and have that data collected with the rest of the event data” – Victoria Evans, Key Relationships Officer at the GBGH Foundation 

Another important way that GBGH used Trellis was ensuring their hybrid event seamlessly involved donors in person and those who were joining virtually. Their gala included a one-hour livestream that was presented to in-person and virtual attendees, it included a keynote guest speaker, a patient story and a live fund-a-need. They directed all in-person donations to go through the event page by ensuring every table had a QR code guests could simply scan to donate. And for those in-person who didn’t want to use their phone, they had volunteers ready to assist with a tablet. That way all of their donations were being represented accurately on the presented thermometer tracking their fundraising goal.

The team at GBGH also used Trellis’ check-in feature. When welcoming their guests to the in-person event, volunteers logged into Trellis and saw a list of all the attendees that registered, from there they simply marked them as checked in with the click of a button. If any guests were missing information, such as their credit card number for easy bidding, it would show when checking them in and the volunteers could easily add this information. 

Making sure you have the right people in the room is key. Victoria has found that “it’s crucial to have your current loyal donors and new potential long-term donors in the room”. This pre-event preparation starts with making sure that the GBGH team is extremely clear on the mission of the event, that way all of the messaging is in line with their goal. 

To ensure they have a mix of loyal and new donors, GBGH starts by reaching out to previous supporters of the Power of Giving Gala of the past five years. Having this previous event data is crucial. GBGH focuses on personal touches in the invitation process, with their team handwriting notes to their donors. They also ask ambassadors of their organization to make connections with newer donors at the event, through this they can find out what inspired people to come and if they are interested in learning more about the organization. As Victoria said, “Make sure to be very intentional on how you are engaging them at the actual event”. 

“Listen to your donors and let their inspiration be the foundation of your relationship” – Victoria Evans, Key Relationships Officer at the GBGH Foundation

When their event was finished they were able to identify long-term donors through trends in their Trellis data. “At any time we can export a report that breaks down data generated by the all-in-one event page,” explained Victoria, she loved that “because [they’ve] been using Trellis for the last few years, [they] can compare these exports to previous years data”, making it even more valuable. With this report, GBGH was able to see data such as who purchased tickets, bought GBay Bags, who made donations or bid on the auction and most importantly who decided to opt into upsells such as donating their bids. Donors who participate in upsells are clear potential long-term donors as they demonstrate they have the interest and the capacity to give to your organization.

“Following the event don’t forget to keep track of what you learned from those conversations as they can be very meaningful and help you understand your donors better” – Victoria Evans, Key Relationships Officer at the GBGH Foundation

This past year, Trellis shared with Victoria a new perspective on the data they had access to; unsuccessful bids. “We identified two potential long-term donors who had never attended our gala or supported our hospital in any capacity” explains Victoria, “they were invited by other seasonal residents and long-term donors of ours and these individuals were bidding between five to ten thousand dollars in our auction but neither of their bids was successful”. Having data that highlights potential long term donors like these was pivotal for GBGH, as Victoria said, “this is something moving forward, we will definitely be keeping an eye out for”. 

“At the end of the event, we are typically focused on who won the items or who made gifts that evening, but having access to this new data opened our eyes to the interest level and capacity of these donors, who otherwise without knowing about these bids just simply attended the event and didn’t provide any other indicators of their interest or capacity to give.” – Victoria Evans, Key Relationships Officer at the GBGH Foundation

“Although there is a big weight taken off your shoulders when the event is over, really make sure that you have a stewardship plan in place following your event” advises Victoria. Their success with the Power of Giving Gala was a big part due to their team’s diligence in connecting with their donors. “If you continue to engage [your donors] through the year and celebrate the impact of their support they will likely continue to support your organization and become long-term donors” she adds. 

“Any opportunity to have a conversation with your donors and learn about why they support is so important and can really help guide your relationship going forward” – Victoria Evans, Key Relationships Officer at the GBGH Foundation

With easy access to their fundraising data to show who engaged in upsells, it was easier for GBGH to identify their potential long-term donors. They strategically used this data from Trellis in combination with a personal touch to identify and secure new long-term donors for their future, all while surpassing their fundraising goal.

If you’re interested in seeing how fundraising upsells and data can help you identify new long-term donors for your organization, connect with our team today.

Connect with Trellis

Interested to learn more about the experience that the GBGH had with Trellis? Check out our case study video here!

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3 Ways Data Can Improve Healthcare Fundraising Strategies https://trellis.org/blog/expert-knowledge/healthcare-fundraising-strategies/ Wed, 08 May 2024 23:42:25 +0000 https://trellis.org/?p=7256 Successful healthcare fundraising is essential for clinics, hospitals, and medical research centers to provide exceptional care and maintain operational efficiency. At the same time, many organizations face restrictive budgetary constraints...

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Successful healthcare fundraising is essential for clinics, hospitals, and medical research centers to provide exceptional care and maintain operational efficiency.

At the same time, many organizations face restrictive budgetary constraints that slow their progress. For example, the 2022 United States hospital operating margins averaged 0.2%, indicating that all the year’s income was accounted for and spent. Although this measure signals efficiency, it also indicates that healthcare spending is tight.

To overcome this barrier, these organizations can benefit from data-backed, targeted fundraising campaigns that sustainably raise support. In this guide, we’ll uncover how you can use healthcare data to build and improve your fundraising strategies. Let’s begin.

What data should you collect?

Solid data can transform your fundraising strategies by adding impactful storytelling, evidence-based proposals, informed donor cultivation, and many other valuable tools and tactics to your fundraising toolbox. 

That said, patient privacy should be upheld while you make fundraising progress. This means your organization must adhere to HIPAA guidelines to maintain patient trust, organizational credibility, and legal standards. Specifically, HIPAA outlines the following data as permissible to collect for fundraising use:

  • Patient information (name, address, phone/email, date of birth, age, gender, etc.)
  • Health insurance coverage status
  • Dates during which they received care
  • Treating physician information
  • The general type of department where a patient receives care
  • General outcome

Information that requires explicit patient consent includes the diagnosis, nature of services, and treatment to uphold privacy standards. While keeping compliance the top priority, your organization can still leverage population health data and insights to level up your strategy. Let’s explore how in the next section. 

3 Ways Data Can Improve Your Healthcare Fundraising Strategies

1. Data can align your fundraising objectives

A comprehensive data platform can give your organization clear fundraising objectives to work toward by offering a bird’s-eye view of population health trends, internal performance benchmarks, and patient outcomes tracking. 

For example, let’s say you’ve raised more support than you predicted by the end of the year and now have to make a strategic decision about where those funds should be allocated. You can use dashboard visualization to see which areas could most benefit from increased funding by researching:

  • Basic quality metrics like readmission rates, infection rates, and patient safety measures as compared to national benchmarks. For example, if you find that your post-surgical unit’s readmission rate is 15% higher than the national average, this would indicate an opportunity to launch a new quality improvement program with advanced technology and enhanced training. 
  • Overall operational performance of providers to see a clear window into your organization’s effectiveness and efficiency. Using these metrics, you can formulate actionable fiscal recommendations such as reallocating the surplus of funds to enhance the capabilities of high-performing providers which may include resources, training, or equipment.
  • High-risk members to pinpoint local communities with specific healthcare needs. For example, you might find that children with asthma from low-income families are disproportionately suffering due to an intense wildfire season. You can then use your funds toward more streamlined outreach programs that provide air quality warnings and preventive respiratory best practices.

By examining the above metrics and more, your organization can make timely and informed decisions about where to direct your healthcare fundraising efforts. This way, you’ll help donors better understand how their contributions are fulfilling a distinct and relevant need.

2. Data can enhance your grateful patients’ program

A grateful patient program is a donation program offered by hospitals and healthcare institutions that targets individuals who have the potential to become major donors. They work by raising financial support for an institution and giving patients and their families a defined opportunity to express their gratitude. To keep your program relevant and effective, you can use data to accomplish the following objectives:

  • Create prospect profiles to note a donor’s affinity, propensity, and capacity to give.
  • Match donor profiles to causes they’d be most interested in supporting to increase fundraising appeal relevance.
  • Build a compelling case for support that facilitates connections between your organization and prospective donors once they’ve been identified. 
  • Plan and organize a long-term engagement strategy that keeps donors in the loop by sharing outcomes, innovations, and updates.

To keep your prospect data clean and organized, consider investing in a CRM that makes your job easier. For instance, many modern systems include AI and machine learning tools that automate data collection and organization. Then, all your team has to do is launch and maintain outreach based on your collected insights.

3. Data can enhance your fundraising events 

Healthcare data provides valuable insights and strategies that can improve event planning, donor engagement, and fundraising outcomes. 

In this case, you could use both previous fundraising data in addition to HIPAA-compliant patient data to drive impact. As an example, let’s look at ways you can use data to sharpen your fundraising auction event:  

  • Segment your donor database based on factors like medical interests, past contributions, or specific program affiliations to determine which donors would make promising auction attendees based on their connection to your cause. 
  • Share relevant outcome metrics that indicate the tangible connection between donations and the impact they created. This could include mentioning how the funds enhanced medical research or strengthened a specific program. As a result, these metrics will solidify your organization’s reputation and foster trust. 
  • Share a patient or provider testimonial at your event to personalize your fundraising strategy and drive home how positive metrics affect patient and provider success. For example, a provider may share how their access to new medical technology has enabled them to serve more patients and experience a decreased readmission rate.

By sharing concrete data like this before, during, and after your event, you’ll encourage your event attendees to become long-term donors. As a result, you’ll be able to establish a predictable donation pipeline to fuel your institution’s success. 

According to BWF’s 2023 healthcare study, 78.2% of high-income donors consider healthcare to be a top priority when determining where to direct their charitable giving. You can tap into this generosity by making data-backed proposals, spotlighting programs in need of funding, and making informed, sensitive, and patient-centered philanthropic decisions.

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How to Promote Matching Gifts During Fundraising Events https://trellis.org/blog/expert-knowledge/promote-matching-gifts-during-events/ Wed, 24 Apr 2024 22:40:26 +0000 https://trellis.org/?p=7252 When it comes to event planning, there’s a lot to manage. From branding your event page to promoting merchandise, there’s a lot your nonprofit can do to improve the attendee...

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When it comes to event planning, there’s a lot to manage. From branding your event page to promoting merchandise, there’s a lot your nonprofit can do to improve the attendee experience and earn more revenue. 

One often overlooked source of revenue nonprofits can leverage during fundraising events is matching gifts. Matching gifts are a CSR program offered by businesses to match employees’ donations to nonprofits, usually at a dollar-per-dollar rate. This applies to donations made almost under any circumstance, including regular online donations, donations through peer-to-peer campaigns, and of course, donations made during a fundraising event. 

However, in the excitement of an event, supporters may not be thinking of matching gifts or even assume it’s not worth it to bother making a matching gift during the middle of an event. 

To help your nonprofit earn more through matching gifts, this guide will explore how your nonprofit can incorporate matching gifts into your fundraising events from beginning to end.  

Provide matching gift information.

Earning matching gift donations during events can be a challenge because many of your supporters likely aren’t familiar with matching gifts. This means one of your first steps is to share educational resources with your supporters about matching gifts. 

Normally, nonprofits promote matching gifts by creating a page on their website, sending out emails and letters, or making social media posts about corporate giving programs. However, during an event, your supporters will be focused on the activity or presentation at hand. 

Determine what need-to-know information about matching gifts should be shared during your event. After all, there’s a lot to say about matching gifts, and your educational content should be concise to retain event attendees’ attention. 

One way to hold supporters’ attention is to create a matching gift video that you can show during your event. To engage supporters, make sure this video is:

  • Short and to the point. Your video should be a minute and a half maximum. Grab supporters’ attention quickly with striking visuals or a bold statement that would make someone want to learn more. For example, start the video by informing viewers that over 26 million individuals work for companies with matching gift programs. Then, stick to the basics and take advantage of the video format by making sure something interesting is happening on screen the entire time. 
  • Accessible. When designing a video for an event, consider the perspective of all of your guests, including those sitting in a back row or passively watching while waiting in a line. Make your video accessible to all of your supporters by including large closed captions. This also makes it so you can easily play the video without sound if need be. 
  • Actionable. After viewing your video, supporters should know exactly what their next actions should be. Provide a call to action at the end of your video, such as encouraging supporters to find more information on your website, donate right then and there, or check with their employers about their matching gift eligibility.  

Video can set your nonprofit apart and help you raise more, especially as an increasing number of social media sites are pivoting to promoting short-form videos. Consider uploading your matching gift video to your social media profiles after your event to reach even more supporters. 

Simplify the matching gift process.

A major reason qualifying supporters don’t make the leap to turn their donations into matching gifts is because the process may seem too complex or inconvenient. Plus, these supporters have already just made the effort of donating and likely won’t be thrilled to learn there’s still more information to look up and forms to fill out, especially when they want to get back to enjoying your event. 

Fortunately, technology can help make the process as simple as possible. Numerous software solutions have features that make giving during an event quick and easy. For example, some auction solutions prompt event attendees to opt into donating their auction bids so they can still support the nonprofit even if they don’t place the winning bid. 

Of course, the main type of software to be aware of when it comes to matching gifts is matching gift software. These solutions help supporters find their employer’s matching gift programs and sometimes even submit their match requests. Double the Donation’s guide to matching gift eligibility explains the type of information these platforms can share with donors:

Various matching gift eligibility requirements are listed, written out below.

  • Employment duration. Many companies require employees to have a certain length of employment before they become eligible for a matching gift. Usually, this is between six months and a year. 
  • Employee level. Most businesses with matching gift programs will match all employees, but some restrict matching gifts to more senior positions, such as executive and director-level roles. 
  • Employment status. Usually, matching gift programs are open to all full-time employees, but some generous programs also allow part-time employees and retirees to get their gifts matched. 
  • Employee family. If a qualifying employee has a spouse, they may be able to get their gifts matched by their partner’s employer, as well. 

Matching gift software will also provide the next steps for eligible donors to submit their match requests. This usually involves logging into their company’s CSR software and filling out an application for their employer. To encourage supporters to take this step after your event, make sure to use your matching gift software to follow up with them. 

Follow-up afterward the event. 

To drive matching gift requests to completion, check in with match-eligible donors as part of your event follow-up process. Funds2Orgs’s fundraising event planning guide recommends planning how to thank donors for their attendance before even hosting your event and suggests a few ways you can show appreciation for donors who went out of their way to submit a matching gift request:

  • Thank-you letters. Mailed thank-you letters are the most traditional way to thank supporters, and they’ve stood the test of time for a reason. Create a letter template that thanks supporters and has spaces to add information about their attendance, such as if they donated, if they submitted a matching gift request, or if your nonprofit has already received a check from their employer. 
  • eCards. Add a little fun to your event follow-up by sending eCards. eCards are electronic postcards sent via email, text messages, and sometimes even social media. Add branded designs, animations, and personal messages that reference the specific contributions each recipient made. 
  • Impact reports. Let attendees know whether your event succeeded in its fundraising goal, what that means for your nonprofit, and how their specific contributions helped. For match-eligible donors, consider sharing how much your nonprofit received in corporate gifts so they understand just how big an impact their matching gift request made. 

Following up isn’t just about securing matching gifts; it also helps you secure donor relationships. To track your attendees and build long-term connections with them, use event software that integrates with your CRM. For example, nonprofits using Blackbaud’s Raiser’s Edge NXT will be happy to know Trellis has an easy integration with their platform

Events are an opportunity to earn donations, connect with supporters, and spread awareness for your cause. Improve your fundraising by making matching gifts a part of your events, and be sure to consider the guest experience at every point, whether it involves making information easy to find, helping them through the matching process, and thanking them for going the extra mile to help your cause.

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Beyond the Event: Transforming Attendees into Long-Term Donors https://trellis.org/blog/expert-knowledge/transforming-attendees-into-long-term-donors/ Wed, 17 Apr 2024 22:59:39 +0000 https://trellis.org/?p=7247 The post Beyond the Event: Transforming Attendees into Long-Term Donors appeared first on Trellis.

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In our recent webinar with NPact, we dove into everything you need to know to transform event attendees into long term donors. From the pre-event planning, the details during your event and the post event analysis, each part plays a key role in identifying and converting long term donors.

But before we dive into the key elements of your event timeline, what makes events a good place to find long-term donors? Events allow you to identify attendees that go above and beyond for your organization. They allow you to pull out people who care and are willing to give. But don’t forget, when it comes to events it’s quality over quantity as every detail matters. 

Pre-Event Preparation

Finding long-term donors all starts in the pre-event phase. It is essential to plan ahead for a successful event and this starts with analyzing your old event data in your CRM. 

With most organizations having roughly 20% of their donors making up 80% of their revenue, it’s crucial to identify who your top 20% of donors are. This doesn’t have to be complicated and can be as simple as ranking your donors’ contributions from highest to lowest. 

Once you are able to identify your top 20% the next step is to dig into how they got connected with your organization. Maybe they got connected at a leadership conference or were referred by another donor. Identifying these channels that bring you your top donors allows you to double down on those strategies, ultimately increasing your marketing ROI.

Now, you may be thinking, “I don’t have that kind of information in my CRM,” and that’s where custom fields and affiliate links come in to gather that data. Custom fields allow you to ask tailored questions such as “How did you hear about our organization?” Affiliate links provide a similar purpose, these are custom links that go to your event page but they all have specific tags that are able to tell you how many sales came through that link. This is especially useful to evaluate your ROI as you can clearly see how much certain sources brought in through sales.

If you haven’t been doing this in the past, you may have to dig into how your donors found you manually, but this will be worth it. Invite them to lunch or take a moment to pull them aside at the event as these are the kind of conversations that will get you the answers you need!

During the Day of the Event

The most important thing on the day of your event is creating a seamless, all-in-one experience for your attendees. Think about what would be confusing for attendees and put yourself in their shoes through every stage of the event process. 

When identifying long term donors at your event, it is the attendees that participate in upsells that you want to keep an eye on, as well as be the first to thank. When we talk about upsells, the goal is not to make your donors feel bombarded with extra costs, the goal comes back to identifying those long term donors so you can increase the ROI of your time.

Upsells should start when your attendees are buying their tickets. Picture this: after attendees have selected their type of ticket the next page they see is a customized list of donation upsells customized to your cause. There is no requirement for them to choose a donation, it’s easy to skip but on average 10% of people will add a donation which not only raises you more funds but also lets those donors stand out.

Upsells can come in other forms such as item bundles. For example, a gala ticket, raffle tickets, and a swag bag, all rolled into one premium-priced purchase.

screenshot of example item bundle

One of our favourite upsells is when attendees are able to donate their lost bid. How this works is after they place their bid on an auction item, they are asked “Do you want to donate your bid if you lose?” If they decide to opt in, now when the event closes you get extra donations from those who lost as well as you’re able to identify donors who truly care and want to keep giving.

screenshot of donate your bid feature

You’ll need a technology that will allow you to benefit from these upsells, so ensure you plan ahead and ensure you have software that can handle what you need.

After the Event

Making sure you have a technology that can provide you with what you need extends to the post-event phase as well. If your fundraising data isn’t integrated into your CRM you won’t be able to rank your donors based on their potential, allowing you to know who is first priority to thank and connect with.

Ranking your donors based on their long-term donor potential can be done by a few metrics such as those who chose to opt into donating their bid, those who made multiple purchases or individuals who referred other donors to your organization. 

Putting it Together

As you’ve seen, finding long-term donors through your fundraising events starts in the planning stages. This approach not only enhances the effectiveness of your events in identifying long-term donors but also maximizes your organization’s ROI, ensuring you raise more in the future.

How Trellis Can Help

Trellis is an all-in-one fundraising software. Trellis aims to raise you more through strategies such as the upsells discussed above, with Trellis being the only platform with the ability for donors to opt into donating their lost bid. 

Trellis also integrates with Blackbaud Raiser’s Edge CRM, allowing you to seamlessly view your fundraising data in one place and easily identify those long-term donors.

If you’re curious about what Trellis can do for your fundraising, connect with Trellis here

How NPact Can Help

NPact consultants deliver a wide range of services that support fundraising, accounting, donor stewardship, and database integrity for non-profit organizations. From migrating your database to the cloud to data health checks and technical support, your consultant delivers expertise in software systems, database training, and efficient workflows. 

Discover how NPact Services can help empower your team’s use of CRM and financial software solutions such as Blackbaud Raiser’s Edge NXT and Financial Edge NXT, Virtuous, Salesforce, or Sage. Book a discovery call today.

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3 Cost-Effective Ways to Promote Your Nonprofit’s Next Event https://trellis.org/blog/expert-knowledge/promoting-nonprofit-events/ Wed, 10 Apr 2024 22:10:00 +0000 https://trellis.org/?p=7244 Have you ever wondered how some nonprofit events manage to draw major crowds and buzz, even with limited promotional budgets? The answer lies not in spending more, but in spending...

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Have you ever wondered how some nonprofit events manage to draw major crowds and buzz, even with limited promotional budgets? The answer lies not in spending more, but in spending smarter.

You’re already passionate about the cause your event will support. You just need to communicate that passion to the right audience through the right channels and motivate others to feel just as excited about your event. Whether you’re hosting an online auction or your annual charity run, effective marketing is one of the primary keys to success—and luckily, you don’t have to blow your budget out of the water.

To help you reimagine your approach to event promotion, this article introduces three cost-effective lifelines: Google Ads, email, and community partnerships. These budget-friendly strategies are game-changers that can elevate your event marketing from under-the-radar to unmissable.

Advertise Your Event on Google.

Online advertising is a cornerstone of effective event promotion due to its advanced targeting capabilities. Luckily, digital advertising platforms recognize that nonprofits operate on limited budgets, and many offer discounted (or free!) access to verified organizations. That means paid advertising isn’t just for corporate giants.

Through the Google Ad Grant program, eligible nonprofit organizations receive $10,000 per month in free advertising on Google Search. This grant can be a game-changer for nonprofits looking to promote their events to wider audiences without the financial burden typically associated with online advertising.

As the world’s most popular search engine, Google is the perfect addition to your event marketing strategy. Simply apply to the program through Google for Nonprofits and create ads to promote different areas of your cause, like your upcoming event. Here are some tips to create powerful ads for your next event:

  • Start with an optimized event landing page. Your ads should drive users to this page, so optimize it for conversions. Brand the page to your cause, explain how the event supports your work, include participatory information, and add clear CTAs.
  • Research keywords. Next, identify keywords that potential attendees will likely use when searching for events like yours, like “5K run for heart disease research” or “wildlife conservation fundraiser.” You can use tools like Google Keyword Planner to get keyword suggestions and metrics like search volume.
  • Write compelling ads. Craft impactful ads that underscore your event’s unique impact. Use persuasive CTAs like “Your Impact Awaits – Register Now!” for immediate action, and include keywords with captivating headlines and descriptions that emphasize urgency. Enhance your ads with callout extensions like “Free Admission,” “Special Guests,” or “Fundraising for Homelessness Prevention” for added appeal.

From here, use geotargeting to narrow down your audience for events like in-person auctions and ad scheduling to control when your ads appear based on specific days and times. Then, push your ads live. These nonprofit advertising tactics are more technical and often best handled by a professional. Consider turning to a Google Grants manager to handle your ads and promote different aspects of your mission beyond your events.

Market Your Nonprofit’s Event Via Email.

Getting Attention’s nonprofit digital marketing guide describes email as the bread and butter of nonprofit marketing thanks to advanced customization options and the ability to deliver outreach directly to supporters’ inboxes. Email is responsible for an incredible amount of online revenue, making it the perfect avenue for sharing your event with supporters. After all, you already know everyone on your email list is interested in your cause!

If your subscriber list is lacking, gather email addresses through your website and social media first. Encourage sign-ups by highlighting the value subscribers will receive, such as early bird event info, exclusive content, or insights into your cause. From here, start promoting your event. Here are some tried-and-true tips for making the most of this channel:

  • Craft engaging subject lines and calls to action. Encourage people to open your emails with compelling subject lines like “Bid for a Cause at Our Annual Fundraising Auction!” Personalize the emails where possible, using the recipient’s name and tailoring the message based on their previous interactions with your organization. 
  • Focus on storytelling. Stories drive connections to your cause, so share a closer look at your work through beneficiary, staff, or volunteer stories. As explained in our virtual gala guide, videos, photos, or infographics can make your stories more engaging and impactful.
  • Use segmentation to tailor messages. Segment your list based on factors like past event attendance, donation history, and expressed interests. Look at constituents’ profiles within your CRM for insights. With our Raiser’s Edge integration, you can see each donor’s contributions, such as average amount spent per fundraiser, past fundraisers they’ve participated in, and much more. These insights enable targeted messages that speak to different audience segments, like VIP event invitations for long-time donors and introductory information for new subscribers.

This screenshot shows how our Raiser’s Edge integration gives insight into individual donors.

Email marketing isn’t just about sending messages; it’s about nurturing relationships with your audience. By focusing on a personalized, engaging, and data-driven strategy, your nonprofit can create emails that promote your events and strengthen bonds with supporters. 

Collaborate With Other Organizations.

A community partnership is a collaborative alliance between your nonprofit and local businesses or other nonprofits. These partnerships aim to be mutually beneficial through shared resources, promotion, and support for a cause that aligns with both organizations’ values.

Double the Donation’s list of nonprofit marketing ideas highlights community partnerships as a powerful source of support, especially when it comes to expanding your audience. Business owners in particular actively engage in these partnerships to associate their companies with a worthwhile cause and demonstrate their values to their communities. 

When you plan standout fundraisers, organizations will be ecstatic to get on board and associate themselves with your events. To take a collaborative approach to promoting your event, here’s how to leverage these partnerships:

  1. You identify potential partners. The key is to find synergistic relationships where both parties can benefit. For instance, a local plant nursery can gain positive publicity by promoting an environmental conservation organization’s annual fundraising gala. When approaching potential partners, show that you understand the business and how the partnership aligns with their objectives. Clearly articulate the visibility they’ll gain in return for promoting your event.
  2. The organization promotes your event. They’ll share your event materials across their marketing channels, like social media, newsletters, or in-store promotions. This not only expands your reach but also lends credibility to your event. Partners can also encourage their employees to volunteer at the event, providing additional support.
  3. You acknowledge your partner in your event materials. In return, recognize your partners for their generous efforts. You might feature their logo in your promotional content, verbally recognize them during the event, highlight their contributions on social media, or display signage with their logo at the venue.

In essence, community partnerships offer a dynamic way to promote your nonprofit’s event while fostering a sense of community involvement. By collaborating with local partners, you can extend your reach and host a more successful event. Strive to build relationships that benefit your current event and lay the foundation for future collaboration, so when your next event rolls around, your partners will be excited to promote it.

Wrapping Up: Maximizing Impact With Limited Resources

Promoting your nonprofit’s event doesn’t require an extravagant budget. Rather, it requires creativity, strategy, and collaboration. By tapping into these budget-friendly marketing strategies, you can grow the reach and impact of your next fundraising event.

Remember, each event isn’t just a fundraiser; it’s a chance to tell your story, inspire passionate supporters, and make a lasting impact. Embrace these strategies and pay attention to how your audience responds. After your event wraps up, don’t let those relationships fall by the wayside either. Reach out, thank attendees for their generosity, and keep them in the loop on your cause. In turn, you’ll transform event attendees into long-term donors fully engaged in your mission. You’ll ensure your next event isn’t only successful but also leaves a meaningful imprint on your cause.

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Mastering Fundraising Success: A Comprehensive Guide to Gala Success with Trellis https://trellis.org/blog/expert-knowledge/mastering-fundraising-success/ Tue, 02 Apr 2024 22:26:17 +0000 https://trellis.org/?p=7242 Welcome to the future of event management and fundraising success! In this comprehensive guide, we’ll explore how Trellis, an innovative fundraising platform, can transform every aspect of your fundraising event....

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Welcome to the future of event management and fundraising success! In this comprehensive guide, we’ll explore how Trellis, an innovative fundraising platform, can transform every aspect of your fundraising event. From ticketing to silent auctions, check-in to post-event gratitude, Trellis provides a seamless and efficient solution for organizers looking to elevate their events and maximize revenue. Let’s delve into the key features that make Trellis the go-to platform for event success.

Elevate Your Event with Effortless Ticketing

The process begins with Trellis’ user-friendly ticketing system. Attendees can easily purchase tickets and update their information later, ensuring a smooth and flexible experience. Custom fields at checkout, such as dietary restrictions, enhance the ticketing process, offering a personalized touch. The platform also allows for strategic upsells at the time of ticket purchase, maximizing event revenue. By providing attendees access to their donor accounts, Trellis ensures seamless participation in various event activities.

Silent Auction Mastery for Increased Funds

Launch your silent auction 1 to 2 weeks ahead of the event to generate early excitement and drive up pricing. Trellis facilitates a unique feature where unsuccessful bidders can donate their bid, raising an additional 10-20% in funds. The platform sends auto-text messages for outbid notifications, eliminating the need for manual tracking. This early engagement gets people excited about the event and provides a taste of the action, setting the stage for a successful fundraising night.

Effortless Check-In for Organizers and Attendees

Trellis’ proactive approach to check-in ensures efficiency for both organizers and attendees. With auto-saving credit cards and early messaging, the platform streamlines the check-in process, reducing time and effort. Key features include the ability to add guest details on-site, text attendees event details seamlessly, and use the cart feature for easy additions. Trellis transforms check-in into a hassle-free experience, enhancing the overall event flow.

Elevate the Reception Experience

Create an engaging reception with Trellis by displaying silent auction items with QR codes for easy bidding. Showcase live auction items on a large screen, linking attendees to bid history and sponsor information. Trellis ensures a seamless and interactive experience for attendees, maximizing engagement and participation.

Fund-a-Need and Live Auctions

Craft a compelling impact story for Fund-a-Need, making it easy for attendees to donate with a click of a button. Plan ahead with pre-seeded donations to boost engagement during the event, and express gratitude to donors as they contribute to the cause. Following the Fund-a-Need, begin to build excitement again with a preview of live auction items online. The MC, with the help of volunteers, can smoothly conduct the live auction, recording winning paddle numbers for easy integration into the Trellis check-in app.

Strategic Raffle Management

Close the event with a raffle draw, leveraging Trellis’ Pro Plan for targeted text messages to boost ticket sales. Use the Trellis random number generator to select winners and announce them at the end of the event.

Event Wrap-Up and Post-Event Gratitude

Express gratitude to attendees for their participation and automatically send emails with instructions for auction item pickup and tax receipts. Utilize Trellis’ reporting tools to assess the event’s success. Identify key contributors for future engagement and send a thank-you email, highlighting the impact on the community and providing an early reminder for the next event.

Trellis stands as a game-changer in the world of fundraising events, offering a comprehensive and streamlined approach from ticketing to post-event gratitude. Elevate your next event with Trellis and witness a new level of success in fundraising, engagement, and community impact. To learn more about how Trellis can help elevate your next fundraiser, click here.

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How the Alberta SPCA Raised an Additional $50,000 in Donations from Their Raffles https://trellis.org/blog/case-studies/alberta-spca/ Mon, 25 Mar 2024 20:51:32 +0000 https://trellis.org/?p=7236 The post How the Alberta SPCA Raised an Additional $50,000 in Donations from Their Raffles appeared first on Trellis.

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What if an extra ten minutes spent setting up your raffle could bring in $30,000 in additional donations, just for that one raffle? Although it sounds too good to be true that’s exactly what Aimee Winegarden, Director of Advancement at the Alberta SPCA did (and you can too).

Looking to maximize their fundraising, in the winter of 2023 the Alberta SPCA moved their fundraising to Trellis so that they could add donation upsells. They loved how natural the donation ask was in the raffle checkout process and that it only took ten minutes to set up. “It integrates so well with the fundraising page that it just looks like a natural piece, it doesn’t look awkward and it doesn’t feel awkward,” noted Aimee.

“Adding the donation upsell was super easy… click of a button and we raised $50k more! Glad we made the move to Trellis” – Aimee Winegarden, Director of Advancement at Alberta SPCA

The Alberta SPCA runs a Christmas cash lottery, ending in mid-December, this was their first time using donation upsells for their raffle. “I definitely had some preconceived notions going in on what our donations [with our lottery] would look like,” said Aimee, “I wasn’t expecting [the donations] to raise a lot.” 

Aimee, reminded of when she first started to watch the donations grow, speaks to her experience; “I can still remember the day that our database coordinator was showing me the Trellis reports and I asked her “What’s this line? What is this $16,000?” and I was like “No, no, no, there’s some mistake, that can’t be donations, we’re only seven weeks into this lottery, there’s no way.” But it was true, just halfway through their lottery at the seven-week mark the Alberta SPCA had raised an incredible $16,000 in donations, they were blown away.

The Alberta SPCA had historically budgeted to receive around $1,000 in donations for a lottery and in their first lottery with donation upsells they raised a total of just over $30,000 in donations!

“I’ve been doing lotteries wrong this whole time and [Trellis has] figured out something out here” – Aimee Winegarden, Director of Advancement at Alberta SPCA

When it came to the next raffle, a four-week long New Years 50/50, Aimee wasn’t sure whether the donation upsell would have the same effect. She wondered, “Is this a one-time anomaly and people saw this donation button and thought they should give a one-time gift and then they’re never going to give again.” In that second raffle, they raised another $20,000 in donations, proving any concern they had was wrong.

Overall, adding donation upsells to these two raffles gained the Alberta SPCA $50,000 in additional donations, which is unrestricted funds that the Alberta SPCA can use to continue their mission of animal welfare.

In addition to the donation upsell the other reason the Alberta SPCA moved to Trellis was the insights they could gain using our integration with Blackbaud Raiser’s Edge. Their past fundraising software didn’t integrate with Raiser’s Edge, and as Aimee notes, without those insights all in one place, it’s hard to get the whole picture. With the Raiser’s Edge integration, Aimee can now identify which raffle purchasers added a donation during checkout. This added information allows the Alberta SPCA to foster and create relationships that lead to long-term donors from their raffle purchasers, making a substantial difference in their donor database. Aimee adds that, “The ability to integrate the two is just so helpful for me.”

Although it’s easy for professional fundraisers to get in the habit of categorizing donors into buckets, we need to remember that although it’s important to have information on donors we can’t limit them to a box. As Aimee says, “Donors are out there everywhere and they are lottery purchasers and they will choose to make a donation if we give them the opportunity.” 

“If you’re running a raffle don’t be afraid to add a donation option” – Aimee Winegarden, Director of Advancement at Alberta SPCA

If you’re interested in spending 10 minutes to raise an extra $50,000 for your organization, connect with our team today.

Connect with Trellis

Interested to learn more about the experience that the Alberta SPCA had with Trellis? Check out our case study video here!

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Data to Dollars: How to Leverage Analytics in Fundraising https://trellis.org/blog/expert-knowledge/leverage-analytics-in-fundraising/ Wed, 13 Mar 2024 22:49:56 +0000 https://trellis.org/?p=7234 Nonprofits no longer rely solely on traditional fundraising methods to secure the resources they need to make a difference. Instead, they are turning to the power of data and analytics...

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Nonprofits no longer rely solely on traditional fundraising methods to secure the resources they need to make a difference. Instead, they are turning to the power of data and analytics to drive fundraising efforts forward. 

In this guide, we’ll explore the ins and outs of data analytics for nonprofits. Whether you’re a seasoned fundraiser evaluating past efforts for a fundraising assessment or new to the world of nonprofits, these insights will help you turn data insights into dollars that support your mission.

Segment donors for personalized appeals.

Personalizing your communications with donors makes them feel seen and valued for their individual contributions to your nonprofit. But how can your nonprofit uncover more personalization opportunities? 

Using a fundraising analytics tool, you can leverage both first-party and third-party data. First-party data is collected directly from your supporters and can include metrics like giving behavior, engagement with your website and other communication channels, and contact information. Third-party data is any information you obtain from sources outside of your organization, typically sourced from very large audiences (e.g., supporters of your cause from across the country).

These data sources work together to provide a comprehensive picture of your organization’s supporters and larger patterns in the space. Use your findings to segment donors based on shared traits, and use the segments to create personalized experiences for each group. GivingDNA recommends starting with five common categories: demographics, psychographics, giving behavior, communication preferences, and engagement level.

Here’s how to target donors based on these categories:

  • Demographics: Socioeconomic traits like age, gender, and income impact individuals’ experiences and how they want to interact with your nonprofit. Speak to each segment’s interests and values. For example, if you provide free tutoring to children in need, you might create age-based segments to appeal to parents and grandparents separately.
  • Psychographics: These traits relate to the donor’s lifestyle, hobbies, interests, and values. Highlight the ways that supporting your nonprofit aligns with those values or interests—an avid hiker, for instance, appreciates nature and would be willing to give to your conservation project.
  • Giving behavior: Sort donors based on their average gift size, gift frequency, whether they participate in your monthly giving program, or preferred donation methods. Tailor the amount you request to their average donation size, promote upgrade opportunities to generous supporters, and share recurring giving opportunities with regular donors.
  • Communication preferences: Do donors prefer email, direct mail, phone calls, text, social media, or another channel? Make sure to reach out to them through the channel they use most to ensure they see and engage with your messages.
  • Engagement level: Assess how deeply supporters are involved with your organization (e.g., making one gift a year versus volunteering weekly). Consider creating segments for active, occasional, and passive engagement. Active donors may be invited to join a leadership committee while passive donors receive brief updates about your work a few times a year.

In addition to using these segments to send targeted messages and appeals to your supporters, consider making simple adjustments like greeting them by name as well. These small changes make communications feel more genuine, inspiring more donors to take action.

Enhance internal and external prospecting tactics.

Prospecting is used to identify potential major donors both inside and outside of your organization. Keep in mind that it may be easier to gain the support of prospects within your existing donor pool because they already have a connection with you and have shown a commitment to your cause.

When looking internally, consider donors who have a larger average gift size, donate frequently, attend your events, and engage with fundraisers. If you are searching for major donors outside of your existing supporters, you might start with board members and major donors of similar causes.

Traditionally, prospecting requires your team to search through online databases, social media profiles, and publicly available financial records to uncover: 

    • Wealth markers: Analyzing wealth indicators, including net worth, real estate ownership, and stock holdings, can reveal an individual’s financial capacity to give. 
    • Affinity for your cause: Determine whether the prospect has a personal interest in the cause through interviews and their past behaviors. For example, political affiliations and donations can be indicative of their values.
  • The likelihood they’ll make a major gift: Gauge the likelihood a prospect will make a major donation to your organization by evaluating their commitment to other causes. Look for propensity or habit markers such as donations to similar nonprofits or board membership with another organization.

Remember that securing new major donors can significantly impact your fundraiser and the overall health of your nonprofit. As the Pareto principle asserts, 80% of funding is contributed by the top 20% of donors. While this exact ratio may not be true for your organization, your top donors likely play a disproportionate role in your success.

Measure campaign ROI and adjust fundraising strategies.

After a fundraising campaign ends, work with your team to evaluate what worked well and what didn’t. According to NPOInfo’s guide to nonprofit data collection, you should start with metrics like conversion rate, return on investment (ROI), average gift size, and donor retention rate.

Using these metrics, your nonprofit can:

  • Assess whether you met your goals. At the beginning of each fundraising campaign, your nonprofit should set clear, measurable goals, such as raising a certain amount of money or reaching a specific number of new donors. Campaign data allows you to determine whether you fell short of, met, or exceeded the goal. This will help you set goals that are ambitious yet achievable in the future.
  • Identify new opportunities. Did your campaign help you make new connections, reach a different audience, or unlock a new revenue stream? Make note of ways to capitalize on these opportunities. For example, perhaps an organization that delivers meals and groceries to the elderly usually gets support from individual donors in the community, but a recent campaign also caught the attention of local restaurants. This opens the door for future sponsorships and CSR initiatives like volunteer grants.
  • Pinpoint areas for improvement. Take a more granular approach to see how specific strategies panned out during the campaign. If a particular email in your marketing campaign performed much worse than others, identify whether the subject line, content, timing, or another factor impacted its performance. Keep these considerations in mind for your next campaign.

Remember that you don’t have to wait until your campaign ends to evaluate these metrics. Checking your progress toward your goal during the campaign will tell you whether you’re on track to meet your goal and give you time to make adjustments that carry you across the finish line.

As you move forward, remember that the world of data and analytics is ever-evolving. Continue to explore new techniques and stay ahead of emerging trends. With a commitment to data-driven fundraising, you will be well-equipped to both sustain and expand the impact of your organization’s vital work.

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